Outlook Outage Hits North America Hard
Microsoft email and more services stumble midday Thursday.
TL;DR
- Outlook down for North America users Thursday, hitting Exchange Online.
- Downdetector saw over 129,000 reports by 1:09 p.m. ET.
- Teams, Microsoft 365, Copilot and SharePoint also affected.
Microsoft Outlook went down for users across North America on Thursday, with problems hitting Exchange Online mailboxes in the Americas.
Reports started spiking around 12:39 p.m. ET. Downdetector logged more than 129,000 error reports by 1:09 p.m. ET.
The outage also knocked into Microsoft Teams, the full Microsoft 365 suite, Copilot 365, and SharePoint Online. Both regular users and enterprise accounts ran into login trouble.
Microsoft noted a portion of its infrastructure faced elevated load across multiple regions. The company began shifting connection traffic to balance things out and is reviewing an unexpected spike in a specific type of service traffic.
The Tea
When email and the tools tied to it go dark, work stops cold. This outage shows how one infrastructure hiccup can ripple through entire offices in minutes.
Sources
- 9to5Mac: Microsoft Outlook experiencing widespread outage
- Variety: Outlook Outage: Microsoft’s Email Service Goes Down Nationwide
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