Apple Support Community Closes November 20
The Apple Support Community shuts down November 20 after nearly three decades of user help.
TL;DR
- Apple Support Community closes permanently on November 20, 2026.
- Forums went read-only immediately with no new posts allowed.
- Site has run since 1998 under various names.
Apple is shutting down its official discussion forums. The Apple Support Community closes for good on November 20, 2026. The site is now read-only and accepts no new posts.
The forums date back to 1998 when they launched as the Apple Tech Exchange. They later became Apple Discussions, then Apple Support Communities in 2011, and the Apple Support Community in 2022. Users helped each other with iPhone and Mac issues for years.
Apple said it reviewed its strategy and customer needs before deciding to end the forums. The company thanked contributors and directed people to the main Apple Support site.
Visitors can still browse old threads and use the “Me too” buttons. Signing in leads to an internal employee portal. The shutdown notice referred to the “AppleCare Support Community,” slightly different from the official name.
What happens next
Apple recommends its main support pages or direct contact with Apple Support. Other forums like MacRumors and Reddit are already discussing where the community might move.
The old setup included a reputation system and user profiles. That system ends with the forums, and it is unclear whether the archive will stay online.
The Tea
Apple is moving everyone to polished official channels. The old forums were messy but real—people solved problems together. Losing that feels like the end of a neighborhood hangout that Apple itself ran for almost thirty years.
Sources
- MacRumors: Mac News and Rumors – All Stories: ‘Apple Support Community’ Permanently Closing on November 20
- 9to5Mac: End of an era: Apple Support Community forums will permanently close on November 20
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